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CASE EXAMPLE

Utility Bill Analysis

UCM produced $200,000 annual savings and over $1,000,000 in refunds.

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The Full Story -  UCM corrected billing errors that had gone unseen for decades.

A major owner and operator of senior communities hired UCM to reduce utility expenditures.  The company had tried to work with its utility providers for many years, mostly to no avail, and finally decided to give UCM a chance to show what it could do.  Within six months, UCM implemented various gas and electricity billing changes that reduced ongoing costs by more than $200,000 annually.

 

But UCM didn’t stop there.  Some of the largest opportunities involved gas billing errors that resulted in excessive charges because large facilities were incorrectly classified as residential customers, rather than commercial customers.  UCM established that the gas utility had violated its regulations and that it knew, or should have known, that the accounts were being overcharged.  UCM used email correspondence, various municipal ordinances, and the utility’s tariff language to prove its case.  UCM’s argument was so compelling that it was able to negotiate recoveries dating back several years, far beyond the three-year period normally allowed, and its client received refunds totaling more than $1,000,000.